From Allyson:

I bought a TwinHead Laptop P14S model wayyy back in 2001. At first the specs, we decent enough for the processor P4 Intel Mobile 2.2. However, I found out later on that the on board memory of 128MB and the shared video memory were insufficient for more complex functions. I added a 256MB RAM to improve performance, but when I installed the Trend Micro Pc-Cillin Ver 2007 my laptop went from slow to taking about 5-10 Minutes just to boot up.

Anyway, I wrote this thread mainly to dissaude everybody from ever buying a Twinhead Laptop. I’ve read some threads here regarding what Laptop to buy and I agree with most people here that After sales customer care should ALWAYS be a consideration. A couple of years ago my Twinhead Laptop had some problems with the casing. The brackets got smashed up coz of mishandling. Anyway, I took it to the licensed technical support in the Philippines, Standard Marketing Systems in Del Monte, Q.C. The entire amount for parts and labor was 9K (to fix the casing); so I was expecting good service since to replace some steel brackets I was expecting to pay around 5k MAX. Anyway, it took them a better part of the year to order the parts and install em. Once I got the laptop (finally) the keyboard was malfunctioning, and the people there had the nerve to tell me that the keyboard was malfunctioning before and all they did was to fix the brackets near the LCD. It was very very lousy customer service I believe since they should have been more apologetic coz they prevented me from using my laptop for a long long time and they tell when I finally get the computer that besides the casing my keyboard was malfunctioning too? The nerve of some people, but I couldn’t blame the person entirely since Twinhead itself does not reply to any emails I sent to their customer support.

Recommendation: Don’t buy a Twinhead Laptop unless you’re willing to throw it away if something gets broken. Actually, don’t buy it at all, it has lousy specs and an even lousier design.

Allyson Goleetian

A feedback from one of our visitors, Jason:

I had my brand new NEO basic 2165 for 24.5k sa megamall..as I type this message, okay naman yung unit, yun nga lang, it seems common talaga ang heat, pero kung nasa aircon nman ako palagi, hindi cya umiinit, lumalamig pa nga nga lol…yun nga lang parang hindi yung packaging nya…

although very good specs, dual core 120gb sata 1gb ram, wifi, webcam, blutooth, dvdwriter, 14.1 wxga, walang problema sa drivers….maayos ko naman na install yung XP sp2, pero medyo may kabagalan talaga kapag vista so i decided to make it XP again…

sana hindi ako pumunta sa NEO service center sa mega to bring my laptop for repair eventhough sa tabing stall ko lang cya binili….

magagalitin kc ako at baka mamura ko ng todo yung taga NEO just in case na hindi maganda after sales support nila…

i agree with some that CLEVO is the real maker of NEO, rebranded lang to cater to regional markets pero its still CLEVO…

Goodluck sa ating mga NEO users!!!!

The specs of the NEO Basic 2165:

• Processor Intel Pentium Processor T2370 (1.73GHz, 1MB Cache, 533MHz FSB)
• Chipset VIA VN896CE + VT8237A Mobile Chipset
• Memory 1GB DDR2 upgradeable to 2GB with discard
• Display Screen 14.1″ WXGA TFT LCD (1280 x 800 pixel resolution)
• Video Type VIA Chrome9 HC integrated
• Hard Disk 120 GB SATA HDD
• Optical Drive Built-in DVD-RW Multi-Drive
• Weight 2.4 kg
• Operating System Windows Vista Home Basic
• Network Interface Built in 56k Modem, Built in 10/100 LAN
• Wireless LAN Integrated 802.11 b/g wireless LAN
• Card Reader 7 in 1
• WebCam Neo Motion Eye 1.3 Megapixel
• Battery 6 Cells (2.0-3.0Hours battery life)
• I/O Ports 3 x USB, 1 x VGA port, Express Card 54 slot, S-video/TV-out (NTSC/PAL) port, Bluetooth